All Inclusive
- Complimentary Wi-Fi throughout the hotel and Internet Corner
- 2 pools and an outdoor jacuzzi
- 7 themed restaurants, 2 buffet restaurants (1 on the beach), Mike’s Coffee and 11 bars
- Privilege, Exclusive Rooms and Services
- Despacio Spa Centre and gym
- Daisy Club, Teenclub and Blue Team
- Sports area (climbing wall, sports centre and bowling alley)
- Motorized water sports and DiveIt! diving centre ($)
- Theatre (shows every night), Wave Disco and Ocean Tower Casino
- 4 meeting rooms
- 24 hour All Inclusive
- Laundry service ($), babysitting ($), medical service ($), currency exchange ($), car and bike hire ($) and shopping centre ($)
Privilege Services:
- Private check-in and check-out (with late check-out, subject to availability)
- Personalized concierge services to assist with reservations or special requests
- Butler service
- Special all-inclusive bracelet
- Welcome gift upon arrival
- International newspaper at the Press Reader app
- Exclusive Wi-Fi network
- Complimentary access to Hydrotherapy Circuit in Despacio Spa (30 minutes)
- Crossover dinner between sister hotel Ocean El Faro (previous reservation required through Privilege Concierge)
- Discounts in Despacio Spa and Dive It! Center.